Killer App: Microsoft Change
ZDNet has an article where the author attempts to help people, specifically someone he knows named Jason, cope with what will be Windows 7, and its differences with Windows XP. I believe the best way to summarize the approach of the author is to say: “You don’t like the NEW UI? You’re weird. Here, you big dummy, you can do these things to make it like the old UI (whata tool).” And no, this approach isn’t surprising — its the very nature of Microsoft’s approach to supporting its users, the slogan goes: “Change… the one word description for being paid twice.”
As far as any rational software customers (and certainly most software designers) are concerned, every bit of the advancements included in Vista through what will be Windows 7 ought have been available as optional, (even free) patch-set upgrades to Windows XP — the operating system for which I’ve already paid.
Need I pay for a whole OS to again get Windows Explorer shell with its same Start button-based menu? Do I really need to pay for an entire OS to get things like UAL (which have existed in other OSes more elegantly for years)? As a curious aside, why is it that I always seem to need a brand new computer from your hardware partners to run your brand new software? I even say lets forgive Microsoft its mistakes with 95 and 98 and call those two OSes the learning curve — I’ll start at XP!
At the time Windows XP was released and having learned from 95 and 98, Microsoft had plenty of time, skill, theory and practice to realize where it was headed and implement a modular OS that could evolve through much more easily distributed components. There was no need to have me pay over and over for what is essentially a product they meant to sell me, but were unable, with the work done in Windows XP. Why couldn’t I buy UAL for XP for $20 (if I wanted)? Why couldn’t I buy just a new, improved Windows Explorer shell? [MOUNTAIN-TOP-SHOUT: Why in the fuck is the least considerately designed software, the most employed?]
As useful as it can certainly be, Microsoft Windows is the world’s only operating system to have transitioned all the way from 8 to 64 bit and still progresses in a totally unlearned, terribly slow, terribly uninviting, terribly complex and terribly expensive (if not downright wasteful) way. Worse, when they move Windows to the Web and finally sell modules, they’ll expect me to consistenly re-purchase components of the OS on some sort of monthly basis. So, I’ll finally get the design I wanted if only I’ll pay AS MUCH AS IS POSSIBLE to pay (the way its always been with Microsoft).
